Philosopherguy, Many thanks for your comments. I have just edited my profile to show that I live in the UK. I assume that there is a distributor within the UK, but I know not who? I cannot see a distributor opening each consignment of new guitars, removing strings, levelling etc....... In fairness to Ramirez , I intend to write & inform them of my observations & the existence of this thread , so they may wish to respond. Yes , as previously stated , I love the instrument, & the sound it produces. Best regards, Paul.