Any tech wizards here? My printer - HP Laser Jet 1320 - suddenly prints blank pages. I am definitely not out of ink. This started a few days ago on Monday when I went to print a shipping label from my Fedex account. I had filled out all the info on my online Fedex form, it then displayed the shipping label ready for printing as always, but printed blank pages. After an hour with Fedex tech support they suggested I try a different browser. I have been using Firefox. So I somehow managed to use IE, brought up the same page, and it printed.
Just now, I had to make a payment online, and after I paid it I had the option to print out the displayed receipt for my payment, but it came out blank. I have scanned a random document to create a PDF, and it will not print, nor will an existing PDF print, nor will a new or existing WORD document print.
So even if this was somehow a browser problem with an externally sent document or image, that should have nothing to do with printing out an existing or new WORD document or PDF, which I assume can't/shouldn't be related to a browser. I have tried printing out a Test Page from HP, but get only blank pages.
I went to "Troubleshoot a Printer," but got an Error message, and the Troubleshoot window would not open. I can't think that it just flat out stopped working, because when I switched to IE it worked fine.
Is there anything to be said for uninstalling the printer and reinstalling it? I can "Remove This Device," but I don't know how to reinstall it. It's a USB device which is supposed to be automatically recognized. Should I first Remove it, then unplug it from the back of the computer, then replug it into the computer? Or first unplug it from the computer, then Remove it, then replug it. Or is all that useless.
Would a "System Restore" have anything to do with a printer?
Greatly appreciate any help. And though I know all help here always comes from the heart, still I would happily like to send six sets of La Bella Rectified Nylon treble sets. Low tension naturally.
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