Two things come to mind, Suzanne. Firstly, when you talk about going up to the control panel, I'm not quite sure what you mean. To navigate to the scores yourself, you would start at the main forum page
here, then scroll down to where it says "Scores for classical guitar - D01, D02, D03" and click on that link, then scroll down again and click on the link that says "Collection of scores for guitar - Levels D01 to D03". That should take you to the page I gave you before. You will also find a direct link to it at the beginning of each of the lessons.
Another thing is that if you have been accessing the forum via more than one device, for instance sometimes an Apple computer and sometimes an iPad, without logging off, it may be that you were only actually connected via one of them. On the other one, it may look as if you are connected, because you will see your name on the list of those online, etc., but you won't be able to download files, because the database regards you as not connected on that particular device but only on the other one. The solution is to make sure you log off on both devices, and preferably clear your cookies both on the devices and on the forum (using the "Delete all board cookies") link near the bottom right of the main forum page). Then when you next log on, you should be able to download files on that device, and as long as you make sure you log off again before logging on via a different device, you should be able to download files on that one too.
Classical Guitar Forum.
"Experience is something you don't get until just after you need it." - Steven Wright